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Electrical appliance and power failure insurance is currently available within the campaign only for customers joined the Equal package. Read more about the package or sign a contract »

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Insurance

Electrical appliance and power failure insurance is currently available within the campaign only for customers joined the Equal package. Read more about the package or sign a contract »

Electrical appliance insurance

If your domestic electrical appliances break down due to a sudden and unforeseen external matter (e.g. thunder, short circuit, overload, under- or overvoltage), they are insured with the Equal package to an extent of up to 1500 euros. Insurance deductible is 50 euros. In case of a loss event, have the repairman look over the device and ask for a report, where the reasons for the loss, repair cost and the market value of the device prior to the loss event are pointed out. Then fill out the form below and describe what happened in detail. The insurance partner of Eesti Energia, If Kindlustus (insurer), will be in contact with you about the loss decision after you have filled out the form. The policyholder is Eesti Energia.

Power failure insurance

If damage to the electrical system, which needs repairing or replacing, has taken place in your home (e.g. you lost power in one room or floor, socket or wiring went burning), then choose subdivision "Order an electrician" and order Eesti Energia electrical works to come and help by means of the form below or calling the number 777 1545. Insurance included in the Equal package covers up to 100 euros of the bill of an Eesti Energia electrician call. Insurance deductible is 0 euros.

Read about the insurance terms in more detail, where it is described exactly in which situations the insurance is valid.

  • Report an event
  • Order electrician

Please fill in all mandatory fields!

Failed to send form! Please contact customer support.

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Event reporter

Name:
Personal ID code:
E-mail is required
Telephone number is required

Property owner

First name is required
Last name is required

Event

Please select event location
Please enter the date in form dd.mm.yyyy Please enter the date in form dd.mm.yyyy On selected date You did not have Equal package
Please enter time in form hh:mm
Describition is required
Lisa failid

You need to add the report received from the repairman of the device in the form of a document or photo to your form, where the reasons for the loss, repair cost and the market value of the device prior to the accident are pointed out. The maximum size of the files is 10 MB

Beneficiary

First name is required
Last name is required
First name: *
Last name: *
Send claim notice

Please fill in all mandatory fields!

Failed to send form! Please contact customer support.

Form was sent

Name:
Personal ID code:
E-mail is required
Telephone number is required
Please select consumption point
Describition is required
Order electrician
Private customer service:
777 1545 (Mon–Fri 8:00 – 18:00)
E-mail:
[email protected]
Elektrilevi fault notification line:
1343 (24h)




Business customer service:
777 2020 (Mon–Fri 9:00 – 17:00)
E-mail:
[email protected]
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