Banks will change direct debits to e-invoice standing orders in February

From 1 February banks will change all Eesti Energia direct debits into e-invoice standing orders, which is a new service for paying invoices automatically. Unlike with our direct debit contracts Eesti Energia is no longer a party in the e-invoice standing order contracts so we would like to ask our current direct debit customers to contact their bank with any questions about the standing orders. You can see your e-invoice standing order contracts and their terms and conditions in your internet bank. Read more »

The Estonian oil shale energy industry is celebrating several anniversaries this year

This year is a year of anniversaries for the Estonian oil shale energy industry and for electricity production from oil shale. Eesti Energia, the state owned energy company, is joining the Balti and Eesti power plants, the world's largest oil shale plants, in celebrating their anniversaries this year. Eesti Energia is celebrating its 75th anniversary and it is 65 years since its first power plant was built and electricity production started. Ten years later the era of large-scale energy production began when the first energy block at the Balti power plant was commissioned. You can see pictures for the anniversary year here »

The importance of personal power contract offers is growing

We recommend that all our customers who are considering or reviewing their decisions concerning the purchase of electricity always make their choice on the basis of the sellers' personal offers. This is important because electricity sellers' price offers are increasingly associated with the electricity consumption of the customer's household. For example, while the difference in the price of electricity for customers with high and low consumption amounted to a mere 0.2 cents per kWh when the electricity market opened, now, 8 months after, it has increased to 0.5 cents per kWh.

There are two ways to request a personal price offer from Eesti Energia. One is to use our e-service where customers can sign or change contracts 24/7. The other opportunity is to call our customer service line (you can find its working hours here). However, general price lists, newspaper articles, your neighbor's contract or price comparison portals are not the places to look for a personal price offer.