From Hando Sutter

"Last year we took decisive steps towards the future by acquiring the producer of renewable energy Nelja Energia and taking possession of the Auvere Power Plant from the contractor. These are very clear landmarks in making energy cleaner and more effective."

Hando Sutter
Chairman of the Management Board of Eesti Energia

Our ambition and values

Our work is driven by ambition, values and the expectations of customers and the owner.

CUSTOMER SERVICES

  • High quality and functional services
  • Transparent and responsible conduct
  • Clean energy production
  • The potential to produce your own energy

OWNER'S EXPECTATIONS

  • Highest regard for oil shale know-how
  • Guaranteeing increased company value and stable dividend income
  • Guaranteeing security of electricity supply in Estonia
  • Employing regional labour force
  • Decreasing negative environmental impact
ambitsioon

Our areas of operation

Customer services

Klienditeenused

Eesti Energia's customer services offer our customers functional energy solutions and an excellent customer experience. We sell electricity, heat, gas and energy solutions to private and business customers.

The most important events of 2018:

  • We began energy sales in Finland and Sweden
  • We implemented new customer services on local markets
  • See page 27

Renewable energy

Taastuvenergia

Eesti Energia's renewable energy production units belong to the group's subsidiary Enefit Green. Our renewable energy sources are the most diverse in the Baltic Sea region. We produce wind, solar, biomass, mixed municipal waste and hydro energy.

The most important events of 2018:

  • We increased our capacity for renewable energy production – we acquired Nelja Energia
  • We built 18 solar power plants with a capacity of 7 MW on properties belonging to our customers and Eesti Energia.

See page 31

Large-scale energy production

Suurenergeetika

In large-scale energy production we focus on valorising the most important resource in Estonia – oil shale – in the best possible way. In addition to oil shale we also have the capacity to produce energy on a large scale from alternative sources, such as biomass, peat, shale oil and shredded scrap tyres. Our aim is to increase the share of alternative sources in the production process.

The most important events of 2018:

  • We took possession of the Auvere Power Plant
  • We increased our capacity for oil shale gas based electricity production

See page 35

Network services

Võrguteenused

Elektrilevi, a subsidiary of Eesti Energia, provides electricity for almost all homes and businesses in Estonia, in total 93% of Estonia's population. As a network operator it is the responsibility of Elektrilevi to ensure the reliability of the electricity grid, at reasonable prices and provide great customer service. In addition, Elektrilevi has entered the communications business and now also provides street lighting services.

The most important events of 2018:

  • We started offering services in communications infrastructure
  • We coordinated a decrease in network tariffs from 1 January 2019

See page 42

We value innovation

Eesti Energia as a company is open to innovation, we seek out and implement new technologies that allow us to operate more effectively and smartly. This allows us to provide our customers with more functional and convenient solutions.

Paneme rõhku innovatsioonile
Eesti Energia 3D
Eesti Energia 3D

Economic achievements

In 2018 Eesti Energia increased its revenue, net profit and EBITDA.

Revenue

875

million euros

+121 million euros
+16%

EBITDA

283

million euros

+19 million euros
+7%

Net profit

106

million euros

+5 million euros
+5%

Investments

215

million euros

+71 million euros
+49%

Credit ratings

BBB

S&P

Baa3

Moody's

Sales volume of network services

6.9

TWh

-0.2 TWh
+3%

Sales volume of electricity

9.2

TWh

-0.1 TWh
-1%

Sales volume of liquid fuel

393

thousand tons

+23 thousand tons
+6%

Awareness of environmental concerns in every step we take

In today's world it is the norm that industry is continuously evaluating its impact on the environment and seeking ways to reduce it. Naturally, this is also the case at Eesti Energia. Over the years we have invested hundreds of millions of euros in cleaner technologies. Our goal is to establish energy production that has the lowest possible impact on the environment and where by-products are utilised to the maximum.

Arvestame igal sammul keskkonnaga
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Eesti Energia 3D