If you have recently obtained a new ID card then you must also update the ID card software on your computer. New ID cards have new generation chips installed in them that require new software in order to communicate with the computer.

You can download the software from the Certification Centre website ID card page »
Directions on how to download the software can be found on the software download page. If you need help call the ID card helpline 1777 or email [email protected].

Log in to Eesti Energia e-service using an ID card or Mobile ID whenever possible because these are the most secure means of authentication.