Viktoria Koit
Key account manager
In January 2024, our products and services for customers will be consolidated under the Enefit brand.
This change does not entail any additional obligations for our customers nor partners. Read more in the press release.
Contacts
Dear customers!
Contacts for customer inquiries
Eesti Energia's private customer service assists in
signing an electricity contract, choosing an electricity package and in matters related to
electricity bills. In addition, we consult on energy services and energy saving.
For questions related to the network agreement, please contact the Elektrilevi customer
telephone number 777 1545
Eesti Energia's business customer service will assist your
company or apartment association in signing an energy contract and in matters related to bills.
In addition, we consult on energy services and energy saving.
For questions related to the company's network contract, please contact Elektrilevi's
business customer at 777 1747
Enefit VOLT customer support is available 24 hours a day if you need help with Enefit VOLT electric car chargers.
Elektrilevi's private customer service assists in the matters of a network contract and in matters related to network services.
Elektrilevi's business customer service assists in the matters of a network contract and in matters related to network services.
The Elektrilevi fault telephone is waiting for your call if you have a power failure, but you have not received a scheduled interruption message or a SMS informing you of the fault.
Business locations and contacts
Eesti Energia AS
Phone: +372 465 2222
E-mail: [email protected]
Address: Lelle 22, 11318, Tallinn
NB! There is no customer service at Eesti Energia's office. Please perform all operations via e-service, customer phone, e-mail or web chat. If you have any questions, call 777 4040 or write to [email protected].
Register code: 10421629
VAT code: EE100366327
Enefit Latvia - Enefit SIA
Phone: +371 6778 0590
E-mail: [email protected]
Home page: www.enefit.lv
Address: Vesetas 7, LV 1013, Riia
Register code: 40003824046
VAT code: LV44103024234
Chairman of the Management
Board
Krists Mertens
[email protected]
Enefit Lithuania - Enefit UAB
Phone: +370 5 261 9141
E-mail: [email protected]
Home page: www.enefit.lt
Address: NOVA, Technopolis, 5 a., V.Gerulaičio g. 10, LT-08200, Vilnius
Register code: 300649187
VAT code: LT100003539118
Chairman of the Management Board
Vytenis Koryzna
[email protected]
Enefit Poland – Enefit Sp. z o.o.
Phone:+48 22 299 27 27
E-mail: [email protected]
Home page: www.enefit.pl
Address: ul. Mokotowska 1, 00-640 Warszawa
Register code: 0000639818
VAT code: PL5252678371
CEO
Maciej Kowalski
[email protected]
Enefit Finland - Enefit OY
E-mail: [email protected]
Home page: www.enefit.fi
Postal address: c/o HH Partners Attorneys-at-law Ltd.
P.O. Box 232
00101 HELSINKI
Chairman of the Management
Board
Armen Kasparov
[email protected]
Enefit OÜ
Address: Veskiposti 2, 10138, Tallinn
Web page: www.energia.ee/enefit-connect
Register code: 16130213
KMKR: EE100366327
Customer service
777 4040
[email protected]
Narva Soojusvõrk AS
Phone: +372 588 44 585
E-mail: [email protected]
Home page: www.nsv.ee
Address: Oru 2, 20203, Narva
Register code: 10549419
VAT code: EE100366327
Elektrilevi OÜ
Phone: +372 715 4230
E-mail: [email protected]
Home page: www.elektrilevi.ee
Address: Veskiposti 2, 10138 Tallinn
Register code: 11050857
VAT code: EE100366327
Customer service
Private customer service: 777 1545
[email protected]
Business customer service: 777 1747
[email protected]
Fault notification line: 1343
Enefit Power AS
power plants
Phone: +372 46 67 222
E-mail: [email protected]
Address: Auvere küla, Narva-Jõesuu linn, 40107, Ida-Virumaa
Register code: 10579981
Enefit Power AS
oil industry
E-mail: [email protected]
Address: Auvere küla, Narva-Jõesuu linn, 40107, Ida-Virumaa
Register code: 10579981
Oil sale: [email protected]
Enefit Power AS
Estonia mine
Phone: +372 336 5324
E-mail: [email protected]
Address: Väike-Pungerja, Alutaguse vald, 41324, Ida-Virumaa
Enefit Power AS
the Narva quarry
Phone:+372 336 5324
E-mail: [email protected]
Address: Mustanina küla, Narva-Jõesuu linn, 40111, Ida-Virumaa
Enefit Power AS
Logistics center
Phone: +372 336 5324
E-mail: [email protected]
Address: Hobuseraua 19, 31027, Kohtla-Järve
Enefit Solutions AS
Phone: +372 4666 702
E-mail: [email protected]
Web page: www.energia.ee/en/enefitsolutions
Address: Malmi 8, 41537, Jõhvi
Register code: 10633284
VAT code: EE100366327
Sales Manager
Igor Roos
[email protected]
Phone: +372 5513 813
Enefit Green AS
Phone: +372 5865 4999
E-mail: [email protected]
Bills E-mail: [email protected]
Home page: www.enefitgreen.ee
Address: Lelle 22, 11318, Tallinn
Register code: 11184032
VAT code: EE100366327
SIA Enefit Power & Heat Valka
Phone:+371 22031110
Emergency phone:+371 22032110
E-mail: [email protected]
Aadress: Rujienas iela 5, LV-4701 Valka
Register code: 44103024234
Enefit Outotec Technology
Phone: +49 6171 2063 521
E-mail: [email protected]
Home page: www.enefit.com/eot
Register code: 10032389
VAT code: EE101324614
CEO: Ryan Clerico
E-mail: [email protected]
+1 801 703 6983
Jordan Oil Shale Energy Co
E-mail: [email protected]
Home page: www.enefit.jo
CEO: Tobias Henrik Andersen
E-mail: [email protected]
+372 46 52 266
Contacts for the press and management
Kelli Toss-Kaasik
Member of the Management Board in the field of sales and service of solutions for customers
Kristjan Kuhi
Member of the Management Board, Development Manager for Energy Solutions
Raine Pajo
Member of the Management Board in the field of strategic development projects and research activities
Related topics
About the company
We create innovative and environmentally friendly energy solutions
Management and structure
Our ambition is to be a role model
Annual Report
For more information on how we progressed towards our ambition last year, see the Annual Report for more details