Iseteenindus

Air-to-air heat pump

An affordable and efficient solution for additional heating

Heat your home easily and without worries

An air source heat pump is the best solution to high heating costs or an additional heating option when your furnace or electric heating is not sufficient enough. Air source heat pumps provided by Eesti Energia are very popular because:

  • They can be remotely controlled
  • They clean the air
  • They provide 2-5x savings
  • Find the right air source heat pump

    What is included in outright purchase and full-service rental?

    Out­right pur­chase Full-service rental
    Heat pump
    Install­ation
    Main­tenance
    Emer­gency calls and repairs
    Install­ation of a new heat pump after depre­cation

    An air-to-air heat pump is suitable for your home if:

    You live in a private house, or in an apartment and are ready to apply for an installation permit from your association and local government

    You have another heating system in your home that you can use especially in cold weather

    The heated area does not exceed 120 m2

    The home is open-plan and air can move from one room to another

    See how an air-to-air heat pump operates

    Air-to-air heat pump solution calculator

    We have over 100 models with various capacities to choose from. The calculator helps you quickly find which heat pump is best suited for your home or cottage.

    1

    Heat pump heating area

    What is the size of the area you want to heat with the heat pump?

    Up to 50 m2

    50 m2 to 80 m2

    Over 80 m2


    2

    Location

    Choose where you want to install the heat pump. A transport fee is added to the installation price for locations more than 50 km away from Tallinn and Tartu.


    3

    Distance between the indoor and outdoor unit

    Choose the estimated number of metres between the indoor and outdoor unit.

    More about installation »

    Up to 5 m

    5 m to 10 m

    10 m to 15 m


    4

    Outdoor unit installation

    Wall mounting includes drilling a hole through a wall up to 50 cm thick and mounting the outdoor unit on a wall bracket. Ground installation includes a ground frame, a stone slab and soil compaction.

    Select the desired mounting method for the outdoor unit of the heat pump: wall or ground. In the case of a wooden or log house, or a wooden facade, we recommend installing the outdoor unit of the heat pump on the ground so that vibration in the house during cold weather does not spread. In the case of a stone house, we recommend installing it on the wall.

    With a bracket on the wall

    With a frame on the ground


    5

    Device power supply

    If there is no electrical outlet or power supply cable in the wall, the price of additional work will include an automatic circuit breaker, 10 m of ground cable routing and 1 hour of work. Ask for a personal quote for more complex sites.

    Indicate if the wall where you want to install the indoor unit of the heat pump is

    There is an electrical outlet or power supply cable in the wall

    There is no electrical outlet or power supply cable in the wall

    Based on the choices you made in the calculator, we recommend the following air-to-air heat pumps


    Suitable for heating up to

    m2


    Operates at

    up to


    Show more


    Payment options

    Full-service rental

    €/kuu


    Outright purchase
    price includes installation

    Select


    Suitable for heating up to

    m2


    Operates at

    up to


    Show more


    Payment options

    Full-service rental

    €/kuu


    Outright purchase
    price includes installation

    Select


    Suitable for heating up to

    m2


    Operates at

    up to


    Show more


    Payment options

    Full-service rental

    €/kuu


    Outright purchase
    price includes installation

    Select

    Prices include VAT. Read more about the terms and conditions of the price quote »

    Can't decide?

    Contact us and our sales specialist will help you choose the best heat pump solution for your home.

    Ask for consultation

    Full-service rental

    The process of full-service rental is made convenient and worry-free for customers. There is no large initial outlay for the purchase and installation of the device; we send reminders for maintenance and perform them at no extra cost; and we always keep your device up-to-date by repairing or replacing it. Your device will be replaced every five years. There is also an outright payment option or the option to continue using your existing device for a lower monthly fee.

    You just need to choose a suitable heat pump and place an order. Our consultant will confirm the suitability of your selected heat pump and find a suitable time for installation.

    Find the right air source heat pump

    Comparison of full service and purchase of a heat pump

    Full service

    With full service, all costs are included in the monthly fee.

    This way, you don't have to worry about remembering maintenance times, unexpected expenses associated with possible repairs, or the cost of purchasing a new device at the end of its life.

    Device purchase

    With device purchase, you are responsible for all activities related to the heat pump and cover all the following costs:

  • regular scheduled maintenance required to maintain the warranty of the heat pump
  • emergency call and repair costs in case of failure
  • disposal and purchase of a new device at the end of the life of the heat pump
  • When purchasing a heat pump, it is important to specify whether the connection of the device to the electrical switchboard is already included in the price of the service provider or it must be ordered from a company specializing in electrical work for an additional fee.

    Comparison of 5-year full service and total device purchase cost on the example of the Electrolux Avalanche 12 heat pump:

    Comparison of full service and purchase of a heat pump

    Administrative costs of the Eesti Energia full service

    Disassembly and disposal of the device after 5 years

    Maintenance and emergency calls

    Installation with accessories

    Price of the device

    Installation of an air source heat pump is quick and easy

    The full-service rental of all heat pumps includes installation costs. Installations are carried out by technicians with long-term experience.

    Outer part installation

    An air-to-air heat pump consists of an outer and an inner part. The outer part is mounted on a frame on the ground or on a vibration-resistant wall frame.

    Inner part installation

    When planning the installation of the inner part, it is important to think about the spatial plan because air moves best in an open space.

    Fast introduction

    Installation is easy and takes experienced technicians usually only one day.

    Why choose a heat pump?

  • Immediate savings
    Up to 80% savings compared to electric heating
  • Safe and convenient
    Forget about firewood, smoke, chimneys and ash, heat comes at the touch of a button
  • Affordable and fast introduction
    Installation takes only 1 to 2 days on average
  • Environmentally friendly heating method
    Heat pumps are very energy-efficient and therefore eco-friendly, helping to reduce your environmental footprint
  • Valikus on tuntud kaubamärkide soojuspumbad

    Our selection includes heat pumps by well-known brands

    Electrolux
    Panasonic Heating & Cooling Solutions
    Samsung Climate Solutions

    Extend the life of your air source heat pump with these simple steps.

    Read more

    Top class air-to-air heat pump comparison

    Panasonic Mitsubishi Samsung Daikin Toshiba Cooper & Hunter Fujitsu
    HZ25WKE LN25VGHZ WindFree AR09 FTXTM30M RAS-25N4AVPG CH-S09FTXAM2S ASYG09KHCA
    Rated heat output (kW) 3,5 3,2 3,2 3,2 3,2 3,5 3,2
    Energy class for heating A+++ A+++ A+++ A+++ A+++ A+++ A+++
    SCOP (average climate) 5,69 5,2 5,1 5,12 5,3 5,1 5,21
    Maximum heat output (kW) 7,5 6,3 7,1 6,7 6,7 5,5 7,2
    Full manufacturer warranty (years) 5 2 5 2 3 5 2
    Internal unit noise level (dB) 18-45 19-36 17-38 19-45 19-42 18-43 23-42
    Environmentally friendly refrigerant R32 Yes Yes Yes Yes Yes Yes Yes
    Built-in Wi-Fi module Yes Yes Yes No No Yes No
    Heating capacity at -25 °C 4,29 2,3 2,66 3,3 3,7 N/A 3,15
    Operation in heating mode up to (°C) -35 -25 -30 -25 -30 -30 -30
    Product information source: Product sheet » Product sheet » Product sheet » Product sheet » Product sheet » Product sheet » Product sheet »

    Why choose Eesti Energia?

    Very wide product range

    We have over 100 different models of heat pumps, among which we will find the most suitable for you.

    Trustworthy partner

    We have been operating in the energy market for over 80 years and will be with you for years to come. Our experienced sales engineers have advised nearly 10,000 people on heat pumps.

    Reliable quality

    Our selection includes well-known and high-quality brands that have been thoughtfully selected for the Nordic climate, and installation is taken care of by specialists with years of experience.

    Carefree

    We ensure a smooth selection and installation process as well as regular maintenance. A selection of air-to-air or air-to-water heat pumps can also be purchased as a full service with monthly payments, ensuring a 100% worry-free heating solution.

    Complete solution

    In addition, we will offer you a 100% renewable energy electricity package with a 50% smaller margin and no monthly fee. This is a big step towards reducing your environmental footprint.

    Calculate the most suitable solution
    Soojuspumbad järelmaksuga

    Heat pumps through hire purchase

    The purchase and installation of an energy-efficient heat pump can often require a large initial investment. In order to make eco-friendly home heating easier, we allow flexible payment in instalments.

    More about hire purchase

    Not sure if your electrical system can withstand the addition of a new device?

    The right size of the main circuit breaker is a prerequisite for worry-free electricity consumption. With an electrical test, you can get a quick and affordable digital consultation without having to call an electrician and answer to the question of whether your current main circuit breaker is of the right size or should you consider replacing it.

    Prior testing helps to prevent a situation where the installation of a heat pump reveals that the simultaneous operation of large electrical equipment knocks out the circuit breaker.

    Test your main circuit breaker

    Frequently Asked Questions

    The outdoor unit of an air source heat pump draws heat energy from the outside air and uses refrigerant to pump it into the indoor unit located inside the building. The indoor unit then conducts heat to the room by means of a fan.

    An air source heat pump is considered as auxiliary heating and is best suited for homes with an already existing main heat source. If the outdoor temperature drops too low, the main heat source can support the air source heat pump.

    At the same time, modern air source heat pumps are very efficient and reliable even in cold weather. Some devices operate even at temperatures down to -35 °C. Most air source heat pump models can be used as long as the outdoor temperature falls down to -10 °C to -25 °C.

    Depending on the specifics and location, the installation of an air source heat pump takes 3-5 hours, more complex objects may take 1-2 days with preparatory work.

    If the device is regularly maintained, properly used and taken care of, the service life of a high-quality heat pump will be 10-15 years or even more.

    Often, new and much more economical technology becomes available in ten years. Although your old device may still work, it may no longer be economically viable to use it.

    By choosing our full-service rental of air source heat pumps, you can be sure that you will always keep up with the latest technology – we will replace your air conditioner every five years at no extra cost!

    For efficient operation and a long lifespan, air source heat pumps require filter cleaning at least once a month and technical inspection once a year.

    Cleaning the filter is easy and only takes a few minutes. The easiest way is to do it with a small vacuum cleaner nozzle. Your heat pump installer or maintainer can show you how it's done. Tutorial videos are also available online.

    Yes, but first you should make sure that the service provider is a contractual partner of Eesti Energia. Otherwise, the device will lose its five-year warranty.

    Depending on the heat pump and its type, it is possible to save up to 80% on heating costs (compared to electric heating). The amount of savings depends on the type of heating currently used, the insulation of the house, the layout, the desired temperature.

    In winter, it is 2-3 times cheaper to heat with an air source heat pump than with electricity, but in the spring-autumn period, it is more than five times cheaper.

    Timely maintenance and cleaning of the dust filters at least once a month help to maintain the optimal energy consumption of your air source heat pump.

    If the operation of your air source heat pump can be monitored from an app, it is advisable to do so, as each raised degree of heat can increase electricity consumption by 5-10%.

    For example, in order to produce 5 kWh of heat, an average heat pump consumes only 1 kWh of electricity and the remaining 4 kWh is free heat received from the air.

  • Heating mode – suitable for heating rooms in cold weather
  • Cooling mode – suitable for cooling rooms in hot weather
  • Drying mode – designed to remove moisture from indoors (may only be used at outside temperatures above freezing)
  • Fan mode – creates air circulation
  • Auto mode – maintains a certain indoor temperature (not suitable for winter use, as the device may start to cool the interior; it is dangerous and unnecessarily consumes electricity)
  • It is difficult to give a single answer, as air conditioners and their manufacturers are different. This information is always available in the user guide.

    If a layer of ice has formed on the outdoor unit of an air source heat pump due to high humidity, the reverse process starts. The device draws heat from indoors to defrost the heat exchanger of the outdoor unit. That is why cooler air enters the interior.

    Related topics

    Air-to-water heat pumps

    Economical home heating and hot water

    Read more

    Ground source heat pumps

    The most efficient solution for main heating

    Read more

    Air conditioning

    Cooling and heating with a single device

    Read more

    Air-to-air heat pump price quote conditions

    The quote is valid for 30 days. After accepting the price quote, we will agree with you on the installation time and send you an invoice. 30% of the invoice must be paid before installation of the heat pump and 70% after installation. In the case of hire purchase, the installation time is agreed with you after you accept the price quote and a positive decision is made for your hire purchase application. When purchasing as a full-service lease, the installation time is agreed with you after you accept the price quote.

    THE PRICE QUOTE INCLUDES
  • Transport of equipment to the site.
  • Initial start-up and user training of the heat pump.
  • Materials required for installation (insulated copper cold pipes, automation cable between indoor and outdoor units, etc.).
  • Installation of the cold piping between the indoor and outdoor unit according to the distance indicated in the calculator.
  • Installation of the hubcap for the cold piping.
  • Connecting the power cable brought to the equipment.
  • Drilling an opening of up to 65 mm in diameter for the cold piping between the indoor and outdoor unit according to the wall thickness indicated in the calculator. If the wall thickness was not marked in the calculator and it is more than 50 cm, a surcharge of € 102 will be added to the installation.
  • Special installation work and transport fee, if indicated on the calculator.
  • THE PRICE QUOTE DOES NOT INCLUDE
  • General construction and finishing work.
  • Fireproofing work.
  • Dredging the piping into the walls.
  • Waterproofing work.
  • Noise measurements.
  • Defrost water kit for frost-proof drainage.
  • Condensate water pump with installation.
  • Electrical quality control of the building.
  • Electrical panel and wiring inspection. If necessary, you can order the work from Eesti Energia.
  • Dismantling or disposing of an existing system.
  • Automatic circuit breaker in the electrical panel and connection of cables to the electrical panel. If necessary, you can order the work from Eesti Energia.
  • Official approvals, projects or permits required for the installation of equipment.
  • Installation work on weekends, public holidays, or weekdays after 17:00.
  • Project documentation and implementation drawings.
  • If installation of the heat pump requires work that is not included in the standard price quote, please add the relevant notes in the additional information box when placing the order or ask for a personal quote from our sales specialist.

    If you purchase the heat pump as a full-service lease, the monthly fee will include regular maintenance once a year, emergency calls if necessary, and replacement of the heat pump with a new one after five years if desired.

    The General Terms and Conditions of the Contract of Services for the Installation of a Heat Pump (PDF) are an integral part of the quote  ».

    Why prefer full service over purchase of the device?

  • No big expense for device purchase and installment. You will only pay a monthly fee starting from 39 euros, and we will find and install the most suitable heat pump for you.
  • We keep track of your maintenance times and do it with no additional FEE. You save € 375.
  • If something happens to the device, we will repair or replace it FOR FREE.
  • Always a modern device. After 5 years, we will install a completely new heat pump for you. You just keep paying the monthly fee.

  • Comparison of full service and purchase of a heat pump

    Comparison of 5-year full service and total device purchase cost on the example of the Electrolux Avalanche 12 heat pump.

    FULL SERVICE

    With full service, all costs are included in the monthly fee.

    This way, you don't have to worry about remembering maintenance times, unexpected expenses associated with possible repairs, or the cost of purchasing a new device at the end of its life.

    DEVICE PURCHASE

    With device purchase, you are responsible for all activities related to the heat pump and cover all the following costs:

  • regular scheduled maintenance required to maintain the warranty of the heat pump
  • emergency call and repair costs in case of failure
  • disposal and purchase of a new device at the end of the life of the heat pump
  • When purchasing a heat pump, it is important to specify whether the connection of the device to the electrical switchboard is already included in the price of the service provider or it must be ordered from a company specializing in electrical work for an additional fee.

    Soojuspumba täisteenuse ja ostu võrdlus

    Administrative costs of the Eesti Energia full service

    Disassembly and disposal of the device after 5 years

    Maintenance and emergency calls

    Installation with accessories

    Price of the device

  • Suitable for heating up to: m2
  • Energy class in heating:
  • SCOP (average climate):
  • Noise level from:
  • Refrigerant:
  • Summer house mode:
  • Operates at up to:
  • Indoor unit dimensions: cm
  • Outdoor unit dimensions: cm
  • Wi-Fi remote control module:
  • Price of the device

    Installation fee

    The installation fee includes:
    - standard installation
    - the location you selected
    - the parameters you selected in the calculator for installing the outdoor and indoor unit


    Payment method: *

    Full-service lease

    €/month

    5-year lease

    Hire purchase

    from €/month

    Period 72 months

    Purchase

    Payment in two instalments. 30% in advance and 70% after installation.

    Order

  • Suitable for heating up to: m2
  • Energy class in heating:
  • SCOP (average climate):
  • Noise level from:
  • Refrigerant:
  • Summer house mode:
  • Operates at up to:
  • Indoor unit dimensions: cm
  • Outdoor unit dimensions: cm
  • Wi-Fi remote control module:
  • Price of the device

    Installation fee

    The installation fee includes:
    - standard installation
    - the location you selected
    - the parameters you selected in the calculator for installing the outdoor and indoor unit


    Payment method: *

    Full-service lease

    €/month

    5-year lease

    Hire purchase

    from €/month

    Period 72 months

    Purchase

    Payment in two instalments. 30% in advance and 70% after installation.

    Order

  • Suitable for heating up to: m2
  • Energy class in heating:
  • SCOP (average climate):
  • Noise level from:
  • Refrigerant:
  • Summer house mode:
  • Operates at up to:
  • Indoor unit dimensions: cm
  • Outdoor unit dimensions: cm
  • Wi-Fi remote control module:
  • Price of the device

    Installation fee

    The installation fee includes:
    - standard installation
    - the location you selected
    - the parameters you selected in the calculator for installing the outdoor and indoor unit


    Payment method: *

    Full-service lease

    €/month

    5-year lease

    Hire purchase

    from €/month

    Period 72 months

    Purchase

    Payment in two instalments. 30% in advance and 70% after installation.

    Order

    Order heat pump

    THE CALCULATIONS MADE IN THE CALCULATOR ARE SAVED AND ADDED TO THE ORDER AUTOMATICALLY.

    CUSTOMER INFORMATION

    Are you our customer? Sign in

    First name is required
    Last name is required
    Personal identification code is required
    E-mail is required
    Phone number is required
    HEAT PUMP INSTALLATION
    Address is required

    Field is required

    Ask for consultation

    CUSTOMER INFORMATION

    Are you our customer? Sign in

    First name is required
    Last name is required
    Personal identification code is required
    E-mail is required
    Phone number is required
    HEAT PUMP INSTALLATION
    Address is required

    Desired heated surface, installation locations of the outer and inner part of the pump, distance between the outer and inner parts of each other (up to 15 m), material and thickness of the walls of the dwelling, presence of an electrical plug or power supply cable in the wall to be installed, etc …




    Field is required

    How does an air-to-air heat pump solution work?

    Air-to-air heat pump technology allows thermal energy to be pumped from one environment to another.

    An air-to-air heat pump consists of two units: outdoor and indoor.

    1
    Outdoor unit

    Is installed outdoors to open air. The device can thus take thermal energy from the outside air and pump it into the indoor unit inside the building using a special refrigerant.

    2
    Indoor unit

    Is mounted on the wall inside the room and directs the heat stored in the refrigerant to the room using a fan. The indoor unit is installed under the ceiling, but not higher than 2.5 metres from the floor.

    Heat pumps can also work the other way around, cooling rooms in summer. During cooling, thermal energy is pumped from indoors to the outdoor environment.

    About air-to-air heat pump installation

    All air-to-air heat pumps are sold together with installation. The price of the installation depends on the features of the site. For a more accurate calculation, choose the appropriate installation method for your home.

    An air-to-air heat pump requires the installation of an outdoor and an indoor unit.

    1
    Outdoor unit

    Is installed outdoors to open air. The device can thus take thermal energy from the outside air and pump it into the indoor unit inside the building using a special refrigerant.

    2
    Indoor unit

    Is mounted on the wall inside the room and directs the heat stored in the refrigerant to the room using a fan. The indoor unit is installed under the ceiling, but not higher than 2.5 metres from the floor.

    In the standard installation of an air-to-air heat pump, the distance between the indoor and outdoor unit is considered to be up to 5 m.

    The farther the distance between the devices, the more expensive the installation, because the piping with the hubcap has to be extended and additional gas has to be added.

    When measuring the distance, it must be taken into account that the pipes are routed from the wall or ceiling, and the distance must be measured along the walls and not directly over the air. The maximum distance between the indoor and outdoor unit should be up to 15 metres.