Dear customers!

At the moment, Eesti Energia's customer service line is more busy than usual. Here you will find answers to the most frequently asked questions »


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Notice of a loss

Notify us of a loss if you have a valid insurance subscription or the insurance included in the electricity package Equal.

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Insurance included in the package Equal

The electricity package Equal includes FREE insurance for electrical appliances and electrical failures. Read more about the electricity package Equal.

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My insurance agreements

Unfortunately, it is currently not possible to display your valid insurance agreements. The insurance certificate was sent to your email address within three working days following the conclusion of the insurance agreement. If you would like us to send your insurance certificate again, please let us know by sending an email to